About Sarj
What is Sarj?
Understand how our autonomous voice and chat agents transform your customer operations in minutes.
Core Capabilities
Learn how Sarj handles routine interactions, triages complex cases, and integrates seamlessly with your existing CRM and telecom workflows.
Autonomous Customer Support
24/7 Tier-1 Inquiry Resolution
Most calls come down to the same handful of questions: balances, order status, appointments, policy details. Sarj answers them end to end, at any hour and at any volume, so callers are never left in a queue and your team's time goes to the cases that need a person.
Native Arabic Dialect Processing (Najdi, Hijazi, Gulf)
Sarj is trained natively on regional Arabic speech rather than translated from an English model. It understands Najdi, Hijazi and Gulf speakers, Modern Standard Arabic, and callers who switch between Arabic and English mid-sentence. See Supported Arabic Dialects.
Intelligent Handoff & Triage
Contextual Human Escalation
When a request needs a person, Sarj hands the conversation to a human agent with the full transcript, the details it has already collected and its confidence score attached. The customer never has to repeat themselves. See Agent Handoff Rules.
Automated CRM Data Logging
Every conversation ends with your systems up to date. Sarj writes the outcome, the extracted details and any follow-up back to your CRM as it goes, so nobody re-keys a call after it ends.
Explore Core Use Cases
Discover the various ways Sarj can be deployed across your channels to drive revenue, recover payments, and reduce operational costs.
Support Automation
Zero-wait resolution for frontline inquiries across phone, chat, and web.
Outbound Lead Qualification
Instantly engage web leads and book meetings directly onto sales calendars.
Automated Debt Collection
SAMA-compliant payment recovery with auto-logged promises to pay.
Digital Voice Actions
Turn spoken commands into completed tasks within your mobile app or website.