INSURANCE & CLAIMS

Claims started on the call,not after the paperwork.

Sarj collects claim details by voice, chat, or photo, checks status in your systems, and shares the next step without data entry.

An adjuster signing a claim form at a boardroom table while colleagues review documents

Trusted by the fastest growing financial services.

  • Abyan Capital
  • SiFi
  • Mrsool
  • Vision Bank
  • Manafa
  • Jadwa Investment
Interactive workflows

Real insurance workflows,executed in real time.

Pick a workflow and talk to the agent in your own dialect, then watch it collect details and update the claim on the call.

Talk to the Claim Intake

Khaled · English · opens a new claim

Caller reports an incident. Fields fill live on screen: name, policy number, claim type, date, amount.

Why Sarj

Claims stall long beforethey're reviewed.

Insurers lose days to manual intake, status calls, and retyped paperwork that agents could spend on complex claims.

Status Call Overload

Customers keep calling for claim updates, tying up agents who should be handling the complex cases.

Manual Data Entry

Handwritten forms, photos, and emails get retyped by hand, slowing every claim and inviting errors.

Missing Details

Incomplete submissions bounce back and forth because nobody can chase every customer for what is missing.

Dialect Gaps

Callers describe incidents in dialect mixed with English, which generic bots misread and force into transfers.

Proven results

Numbers that hold onpeak-volume Fridays.

Dialect understanding

Sarj98.4%
Generic Arabic LLMs~48%

When evaluated against standard Arabic models on regional speech (Najdi, Hijazi, Gulf), generic AI engines fail to recognize intent in nearly one out of two conversational calls.

+48%

Higher accuracy

vs global voice engines · Gulf dialect

4.8x

Faster voice latency

1,200ms → 250ms

0s

Call queue time

24 mins → 0 seconds

Case Studies

Built for speed.Deployed in days.

Claims Automation

Taking first notice of loss by voice, around the clock, for a Saudi insurer

Voice Agents

Agentifying inbound support and debt collection for a leading Saudi fintech

Enterprise SDK

Zero-latency Arabic voice and document OCR directly into banking apps

Internal Automation

Handwritten claims and automating backend workflows across 40+ clinics

FAQ

Frequently AskedQuestions

Sarj AI is natively trained on regional Arabic datasets - it is not an English model translated on the fly. It understands localized accents and dialects (including Najdi, Hijazi, Gulf, Egyptian, and Levantine) as well as Modern Standard Arabic (MSA).

Desert hills covered in purple wildflowers under a clear sky

Automate Conversations.Streamline Workflows.

Sarj AI automates complex customer interactions, extracts critical document

intelligence, and executes backend operations end-to-end.