Where Is My Order?
Order status questions dominate support volume and rarely need a human to answer them.
RETAIL & E-COMMERCE
Order questions answered,abandoned carts recovered.
Sarj tracks orders, answers delivery questions, and follows up on abandoned carts by phone, chat, and WhatsApp, in native dialects.
Trusted by the fastest growing financial services.
Interactive workflows
Real retail workflows,executed in real time.
Pick a workflow and talk to the agent in your own dialect, then watch it check the order and complete the request.
Talk to the Order Tracking
Khaled · English · tracks an order
Caller asks where their order is. The panel shows the order found, its delivery stage, and the expected time.
Why Sarj
Peak sales days breakthe support queue.
Promotions and seasonal peaks flood support with the same order questions, while abandoned carts go uncontacted.
Peak-Season Surges
Sales events and holidays multiply contacts overnight, and hiring seasonal agents is slow and costly.
Abandoned Carts
Shoppers who leave at checkout rarely get a follow-up, because nobody has time to call or message them.
Delivery Changes
Rescheduling and address changes bounce between teams, leaving customers repeating the same details.
Proven results
Numbers that hold onpeak-volume Fridays.
Dialect understanding
Sarj98.4%
Generic Arabic LLMs~48%
When evaluated against standard Arabic models on regional speech (Najdi, Hijazi, Gulf), generic AI engines fail to recognize intent in nearly one out of two conversational calls.
+48%
Higher accuracy
vs global voice engines · Gulf dialect
4.8x
Faster voice latency
1,200ms → 250ms
0s
Call queue time
24 mins → 0 seconds
Case Studies
Built for speed.Deployed in days.
Voice Agents
Agentifying inbound support and debt collection for a leading Saudi fintech
Enterprise SDK
Zero-latency Arabic voice and document OCR directly into banking apps
Internal Automation
Handwritten claims and automating backend workflows across 40+ clinics
Claims Automation
Taking first notice of loss by voice, around the clock, for a Saudi insurer
FAQ
Frequently AskedQuestions
Sarj AI is natively trained on regional Arabic datasets - it is not an English model translated on the fly. It understands localized accents and dialects (including Najdi, Hijazi, Gulf, Egyptian, and Levantine) as well as Modern Standard Arabic (MSA).
Automate Conversations.Streamline Workflows.
Sarj AI automates complex customer interactions, extracts critical document
intelligence, and executes backend operations end-to-end.